HELPING A PARENT OR GRANDPARENT

Can I help my parent with the bill?

Yes. Sit with them and work on their phone, so they read every screen and send every form. Wattaroo reads the bill, estimates costs and shows official links. It does not sign or send anything for them.

No utility login needed · Family sharing is not in the beta · Not affiliated with Con Edison, National Grid or any agency

Illustration. Not a real result or screen.

WHAT WATTAROO DOES FOR THIS

Do it with them, not for them.

Keep the bill and the account with the person it belongs to. Wattaroo helps you both see what to check next.

01

IN THE BETA

Set it up together

Use their phone, with them there, so they see each step. You need no utility login.

02

IN THE BETA

Read a sample bill together

Use the fictional bill to show the supply and delivery lines. Real bill uploads are not open yet.

03

IN THE BETA

Official links

Programs we checked on each program’s own official page on October 31, 2026, listed by state. See the list. Checked means the page loads, names the program and says how to apply. We did not check eligibility, amounts or deadlines, so confirm them on the official page.

Guidance and official links only. Your parent sends any form.

OFFICIAL HELP

Start with the official pages.

Wattaroo is not a utility or program administrator. It is not affiliated with Con Edison, National Grid or any agency. These are official places to check.

1.5M

More households

The State of New York estimates another 1.5 million households may be eligible for a discount through the Energy Affordability Program (EAP) or Enhanced EAP but have not enrolled.

Eligibility, availability, and discount amounts are determined by program providers.

Governor’s press release · July 2, 2026 ↗

OFFICIAL GUIDE

Energy Advisor

New York’s Energy Advisor provides official information about energy programs and resources.

Link only. Not re-checked for this page.

New York Energy Advisor ↗

GOOD QUESTIONS

Questions from helpers.

Can I set this up for my parent?

Yes, with them there. Use their phone and let them read every screen. You need no utility login.

Can I see my parent's account?

Not in the beta. Family sharing is not in the beta yet.

Who signs and sends the form?

Your parent does. Wattaroo does not sign or submit anything for anyone. You send any form yourself.

Does Wattaroo guarantee savings?

No. Wattaroo does not guarantee savings. Program providers decide eligibility, availability and any credit amount.

Someone called and asked for gift cards to stop a shutoff. What do I do?

Hang up. Never pay with a gift card, a prepaid card or a money transfer. Call the number printed on your parent's bill.

OTHER QUESTIONS

Other household questions.

NATIONAL WAITLIST · PHASE 1 NYC BETA

Join the list to help your family sooner.

Join the waitlist to get an email when invites open. Joining is not access. Each invite link works once, on the device where you open it.

✓ No paid plans in the beta✓ No utility password✓ Bills read in your browser

US mobile number. Only needed for the text-message box below.

Helps us plan where to expand next.

By joining, you ask us to contact you about beta invitations and testing. Read the privacy notice and waitlist terms. This form works without JavaScript.

Join the beta